Careers

Sales Support

Thank you for your interest in a Sales Support career at Power Plus! or JT Packard. Please check back often for new openings or feel free to submit your resume online today.

JT Packard - Sales Support Specialist - Verona, WI

This position will be accountable for supporting JT Packard’s sales effort in an assigned territory.  The candidate will perform a variety of duties associated with the successful pursuit of new service business.  This position provides work leadership to other Sales Support team members as necessary.

Essential Duties and Responsibilities:

• Prepare responses to complex service quotation requests using the standard pricing matrix and account pricing guidelines. Must follow company quotation formats, policies and processes that ensure correct terms & conditions, price, part numbers, system configurations and respective descriptions, as well as delivery terms.
• Perform administrative activities associated with the receipt, booking and processing of customer purchase orders (sales orders).  Enter service contracts in database.
• Research and reconcile account discrepancies.  Communicate the outcome and actions taken with Service Sales representatives.
• Additional support to Service Sales representatives as assigned.
• Provide work leadership and cross training to Sales Support team members.

Skills and Qualifications:

• A Bachelors degree in Business or a related field is preferred.
• Computer fluent, with specific attention to e-mail and Microsoft Office product skills; advanced skills in Microsoft Excel and Salesforce CRM software experience a plus.
• Attention to detail and excellent communication skills is required.
• Preferred 3-5 years of related experience in a sales support role; managerial experience a plus.